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      Making telephone calls on QuizRevolution

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      Making telephone calls
      Question
      1/15
      Making telephone calls
      Points for Question
      100
      My Score
      0
      Hi Score
      0
      What would Edward Green like?
      Wrong
       of players answered correctly.
      • He'd like to speak to Mr. Smith.

      • He'd like to leave a message to Mr. Smith.

      • He'd like to set an appointment with Mr. Smith.

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      Comments:
      1. What would Edward Green like?
        1. He'd like to speak to Mr. Smith.
        2. He'd like to leave a message to Mr. Smith.
        3. He'd like to set an appointment with Mr. Smith.
      2. Mr. Smith is
        1. in a meeting at the moment.
        2. not available at the moment.
        3. busy at the moment.
      3. When Edward says, "I'll ring later', he means:
        1. He wants Mr. Smith to call back.
        2. He will call Mr. Smith again later.
        3. He wants the secretary to take a message.
      4. Why can't Edward call Mr. Smith on his direct line?
        1. Because the number is confidential.
        2. Because Mr. Smith does not have one.
        3. Because the secretary does not know it.
      5. Who does Don Bradley want to speak to?
        1. Phil Smith.
        2. Phil Bradley.
        3. Phil Watson.
      6. The secretary says, "I'll put you through'. It means:
        1. She will take a message.
        2. She will transfer the call to Phil.
        3. She will call Phil on his mobile phone.
      7. The assistant asks Don:
        1. Can I ask who you are, please?
        2. Can I ask who this is, please?
        3. Can I ask who's calling, please?
      8. The assistant asks Don:
        1. Can I take a message?
        2. Can I leave a message?
      9. Why does Don need to talk to Phil?
        1. He wants to apply for a job.
        2. He wants to set a meeting.
        3. He wants to propose a business.
      10. Why does Don need to set a meeting with Phil?
        1. Because he needs to talk about the budget.
        2. Because he needs Phil to make a decision about a new product
        3. Because he wants to show Phil a new product.
      11. What is Edward doing in the last phone call?
        1. He is speaking to Mr. Smith.
        2. He is returning Mr. Smith's call.
        3. He is trying to speak to Mr. Smith again.
      12. Why does the secretary ask, "May I ask what it's about?'
        1. Shw wants to know why Edward wants to speak to Mr. Smith.
        2. Shw wants to help Edward.
        3. She is trying to take a note.
      13. Why does Edward need to speak to Mr. Smith?
        1. He needs to show him the new advertising campaign.
        2. He wants to show him a new product.
        3. He wants to discuss the new budget.
      14. What does the secretary propose to Edward?
        1. She wants him to ring back later.
        2. She wants him to send the specifications by mail.
        3. She wants him to come to the office tomorrow.
      15. What does Edward decide to do?
        1. He is going to try to speak to Mr. Smith later.
        2. He is going to send the specifications by mail.
        3. He is going to go to the office to speak to Mr. Smith.
      Tags: education

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